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400277 Health Services Management

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400277 Health Services Management

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400277 Health Services Management

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Course Code: 400277
University: Western Sydney University is not sponsored or endorsed by this college or university

Country: Australia

1.Explain the fundamentals of organising, organisational design and culture in health care services.2.Identify basic health management skills in monitoring and controlling human and capital resources, risk management and work safety principles.3.Explore and apply the fundamentals of leading: through communication, oral and written including using report format; group dynamics and teamwork in health care.4.Apply management decision making practices used to ensure quality outcomes for both patients and staff in health services.5.Analyse the strategic planning, strategic management, performance management and decision-making processes of the health system in the current climate of reform.
Approach toLearning

Students will engage in a mix of online lectures and either online or face to face tutorials as well as scheduled readings and assessment activities.


The Local Government Area was formed in 2013 after the local government association of NSW merged with the shire association to represent all the councils in NSW. The LGA is a peak organization which serves the interests of NSW general and the particular purpose councils (Higginbotham, Connor & Baker, 2014). LGA aims at protecting and strengthening effective and demographic systems of local government across NSW by supporting and advocating on behalf of members of the board to ensure that they deliver high-quality services. For the LGA in NSW to be able to achieve all its goals, it should actively represents the views and ideas of individuals from the local government to NSW and the Australian government in should also ensure that there is effective leadership among the councils by establishing programs which aim at educating people on leadership skills which they require so that they can be able to deliver quality services (Sherval & Hardiman, 2014). It is also the responsibility of the local government area to ensure that it enhances the profile of the community by building the community trust and awareness of the local government. NSW has been delivering high-quality health care services to all its citizens even the ones in local areas through the establishment of local government area.
Campbelltown Local Government Area (LGA)
The Campbelltown LGA economy is growing strongly in term of the population growth over the past five years. Campbelltown industry specialization is mainly in the manufacturing sector. Other areas of industry specifications which are aimed at serving the local population include construction, retail trade, and food services (Gadsby, Lockwood, Moore & Curtis, 2013). Campbelltown local government area has sufficient employees who work in local industries. Campbelltown LGA has been facing a lot of challenges for its economic development. The local government area has ensured that there is the distribution of significant resources to strengthen the financial status and function in the Campbelltown. This is to provide that all the residents in this town can secure employment so that they can be able to cater for their basic needs. The revenue which is obtained is also used to establish health care facilities in the city which are affordable making every resident in the area to be able to seek medical attention whenever they are sick. The local government area in the city aims at growing and establishing other industries apart from the construction organizations which can be used by the town to continue fetching revenue when the construction boom is completed (Kersting & Vetter, 2013). Local government area in Campbelltown also aims at diversifying form the manufacturing sector which is declining worldwide into service sector which is capable of offering job opportunities for the residents who lives in this town and NSW at large.
Demographic and Socio-Economic Data from Campbell Town Local Government Area (LGA)
Campbelltown local government area statistics indicate that 35.7% of the residents are aged between 0 to 24 years of age, and 34.3% of the residents who live in Campbelltown are aged between 25 to 49 years. Residents who are above 60 years form 17.4% of the general population. Campbelltown local government area statistical data shows that more than 31.4% of the residents who live in this town were born overseas and 24.4% of individuals living in this town are from non-English speaking backgrounds (Adetunji & Oyeleye, 2013). Most people in Campbelltown local government area speak English which is followed by other languages like the Arabic, Hindi, and Samoan. Indigenous communities which are made up of Aboriginals and the Torres Strait Islanders of the NSW form the largest population in this town. These indigenous group of people living in this LGA strictly follows their cultural norms. Most of the individuals who work in Campbelltown city also lives in this city, and they form 48.7%. 76052 residents in Campbelltown are employed with 62.1% of them working on a full-time basis and 35.6% part-time. Only 7.9% of the people who live in this area are unemployed.
The city revenue income comes from three most popular industries which are healthcare sector which offers high quality healthcare services to residents and attracting people from outside the country to seek medical attention in this town which has raised the income tax, manufacturing companies which supplies residents with goods which they need on their daily basis and retail trade (Azuh, Fayomi & Yartey Ajayi, 2015).  18.6% of individuals who are working in this LGA are professionals with 12.5% of residents working in Campbelltown working in clerical and administrative departments. Only a few numbers of residents in this city have obtained a bachelor degree in higher education; this number forms 15.3%. 20.5% in this area have vocational training qualifications, and a large population of 46% in this LGA have no educational qualifications, and thus they are not able to secure themselves high paying jobs in the job markets of Campbelltown (SALAMI, DUMBILI & EZEAH, 2013). A large population of these residents of 61.4% drives their care as a mean of transport with 5.2% using public means to work.
Education and Employment in Local Government Area (LGA) In Campbelltown  
Education and jobs are key factors which affect healthcare services of each country. Education and employment are very significant in any healthcare system. Each state requires to have well-educated people so that it can employ many healthcare professionals who are well skilled and have qualifications to ensure that its citizens receive high-quality healthcare services which meets their health needs. Local government area of Campbelltown in NSW has few educated residents which means they cannot be able to employ enough healthcare professionals within the city they have to hire them from other towns in NSW or employ foreigner which affects their revenue income as they have to spend a lot of their taxpaying different healthcare professionals. It is also clear this city is made up of indigenous communities who value their culture (Najjar et al., 2014). Most of the people from these communities believe that the local education which they receive is enough for them and thus due to their poor educational qualifications they are not able to secure well-paying jobs in the city. This makes it very hard for them to be able to cater for their basic needs and they lack enough capital to seek medical care, and they end up using herbs without prescriptions from a qualified healthcare professional who can affect their health adversely.
Education affects health services in some ways. Educations make it possible to teach residents living in Campbelltown about health which can motivate some of them to do courses which are related to health and thus increasing the number of healthcare professionals who are skilled and have expertise in the city (Radford et al., 2014). This has led to enhancements in the healthcare sector in which residents receives high-quality healthcare services which satisfy all their health needs thus improving the quality of life. Residents who are educated and enlightened in Campbelltown knows the importance of seeking healthcare attention when they are sick as compared to indigenous communities which do not go to school, and thus they believe their indigenous herbs can cure all their infections which is not the case and they end up having more health complications (Phillips, Miranti, Vidyattama & Cassells, 2013). Educations give individuals the knowledge to understand how they can be able to deal with various infections which they are exposed to. Educations make people more aware of practices which they should engage in when they are faced with diseases such as diabetes. Educated people are aware that they should engage themselves in healthy diets as well as participating in physical exercises so that they can be able to reduce the complications which are associated with this infection. Most of the educated people living in Campbelltown local government area can understand other languages apart from their first language. This has made it possible for healthcare professionals to be able to establish strong therapeutic relationships with patients because they can communicate efficiently which enables them to earn the patients trust and thus patients feels free sharing their health conditions with physicians. With the help of information which healthcare professionals gather from patients they can administer high-quality healthcare services to the patients who meet their needs (Falster et al., 2015). The indigenous communities who live in this city only understand their first language due to lack of education which makes it challenging to communicate with foreign healthcare professionals.
Education makes residents in Campbelltown be able to secure themselves good-paying jobs, which makes it easier for them to be able to live in healthier neighborhood in which they can easily access healthcare services, take their children to school and be able to pay nutritious foods which canny expose them to the risk of conducting infections such as diabetes and obesity (Tran, Jorm, Johnson, Bambrick & Lujic, 2015). Employed residents living in the LGA of Campbelltown in NSW have longer lifespans as compared to unemployed people. This is because they have capital which they can use to seek high-quality healthcare when they are sick to improve their health statuses. These individuals can afford nutritious diets which can prevent infections or reduce the complications which are brought by various diseases. On the other hand, unemployed residents face numerous health issues. These group of people is exposed to cheaply processed foodstuffs which are associated with multiple health complications.
Healthcare sector is an important area that offers services to the public. The LGA is responsible for ensuring people in its area receive quality health services as well as creating awareness on what the public should expect from the government. Different factors determine the level of health care services that people in a given area receive. Education is one key factor that determines the health services of Campbelltown. The town’s population is comprised of young people who are energetic and working. This makes the town’s economy one of the most improved. The people are from different ethnic backgrounds thus diversifies the economy. The LGA intervene in offering improved services that ensure poor people in the area who cannot afford better diets that bolster their health are aided in reducing the occurrences of health complications.
Adetunji, M., & Oyeleye, O. (2013). Evaluation of the Causes and Effects of Flood in Apete, Ido Local Government Area, Oyo State, Nigeria. Evaluation, 3(7).
Azuh, D. E., Fayomi, O. O., & Yartey Ajayi, L. (2015). Socio-cultural factors of gender roles in women’s healthcare utilization in Southwest Nigeria. Open Journal of Social Sciences,, 3, 105-117.
Falster, K., Jorm, L., Eades, S., Lynch, J., Banks, E., Brownell, M., … & Randall, D. (2015). What factors contribute to positive early childhood health and development in Australian Aboriginal children? Protocol for a population-based cohort study using linked administrative data (The Seeding Success Study). BMJ open, 5(5), e007898.
Gadsby, S., Lockwood, M., Moore, S., & Curtis, A. (2013). Tasmanian Midlands socio-economic profile.
Higginbotham, N., Connor, L. H., & Baker, F. (2014). Subregional differences in Australian climate risk perceptions: coastal versus agricultural areas of the Hunter Valley, NSW. Regional environmental change, 14(2), 699-712.
Kersting, N., & Vetter, A. (Eds.). (2013). Reforming local government in Europe: Closing the gap between democracy and efficiency (Vol. 4). Springer Science & Business Media.
Najjar, Z., Hope, K., Clark, P., Nguyen, O., Rosewell, A., & Conaty, S. (2014). Sustained outbreak of measles in New South Wales, 2012: risks for measles elimination in Australia. Western Pacific surveillance and response journal: WPSAR, 5(1), 14.
Phillips, B., Miranti, R., Vidyattama, Y., & Cassells, R. (2013). Poverty, social exclusion and disadvantage in Australia. Canberra: National Centre for Social and Economic Modelling, University of Canberra.
Radford, K., Mack, H. A., Robertson, H., Draper, B., Chalkley, S., Daylight, G., … & Broe, G. A. (2014). The Koori growing old well study: investigating aging and dementia in Urban Aboriginal Australians. International psychogeriatrics, 26(6), 1033-1043.
SALAMI, K. K., DUMBILI, E., & EZEAH, P. (2013). Determinants of maternal and child healthcare service utilization among recently pregnant mothers in Ubulu-Okiti, Delta State Nigeria. International Journal of Sociology of the Family, 115-127.
Sherval, M., & Hardiman, K. (2014). Competing perceptions of the rural idyll: responses to threats from coal seam gas development in Gloucester, NSW, Australia. Australian Geographer, 45(2), 185-203.
Tran, D. T., Jorm, L., Johnson, M., Bambrick, H., & Lujic, S. (2015). Effects of acculturation on lifestyle and health status among older Vietnam-born Australians. Asia Pacific Journal of Public Health, 27(2), NP2259-NP2274.

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